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Copperfield
Academy

At Copperfield, we believe that knowledge is power.

Being "Your Partner in the Business" means more than just delivering you the products you need; we always strive to provide you the ongoing training you deserve to grow and expand your business. As the industry evolves, you can count on Copperfield to provide the most updated technical education and business building classes from the experts you can trust!

Past Topics Include:

  • Employee
    Retention

  • Hiring/Employee
    Development Coaching

  • Value
    Selling

  • Maximizing Efficiencies
    In All Organization Sizes

  • Selling Premium
    Product

  • Acquiring
    & Selling

  • Factory-Built Change-Outs

    • Inspection & Sales
    • Unit Change-Outs
    • Firestops
    • Elbow Supports
    • Chase Access
    • Facings Kits
  • Professional Chimney Sweeping

    • Service Call Preparation
    • Client Interactions
    • Protecting the Home
    • Soot Control
    • Technician Safety/PPE
    • Tools, Equipment, and Methods
    • System-Specific Sweeping Methods
    • System Inspections
    • Service Call Wrap-Ups
  • Chimney Relining Workshops

    • Class A transition and extensions
    • Base terminations and connections
    • Smoke chamber transitions and reconstruction methods
    • Insulating liners in the field
    • Clay liner removal methods
    • Liner top terminations including caps, dampers, and chase covers
  • Professional Inspection and Delivery Training

    • NFPA 211 Levels of Inspection
    • The Do’s and Don’ts of Chimney Inspection
    • How to Perform a Level 2 Inspection
    • Recording Your Inspection Findings
    • Communicating Inspection Results to the Client
    • Organizing Data
    • Verbal Communication
    • Written Reports
    • Identifying Solutions
    • Post Inspection Liability